This privacy policy explains the basic information IronYard Supplies may use when customers browse the site, ask product questions, or place orders.
Information customers provide
Customers may provide a name, email address, phone number, shipping address, billing information, product questions, quantity requests, and order details. This information is used to respond to questions, process orders, review product needs, and communicate about purchases.
Payment information
Checkout is handled through Stripe. IronYard Supplies does not ask customers to send full card numbers by email. Sensitive payment details should be entered only through the secure checkout flow and handled by the payment provider.
Website and analytics information
The website may use analytics, advertising, and measurement tools to understand site performance, product interest, and marketing activity. These tools may use cookies or similar technologies depending on the visitor’s browser and settings.
How information is used
- To respond to product and order questions.
- To process purchases and shipping details.
- To review product availability and order records.
- To improve product pages, site navigation, and customer experience.
- To detect errors, abuse, fraud, or technical issues.
Information sharing
Information may be shared with service providers necessary to operate the site, process payments, manage order communication, or support fulfillment. Information is not sold as a customer list.
Customer choices
Customers can contact ironyardsupplies@gmail.com with privacy questions or to request help related to their submitted information.
How customers can protect their information
Customers should only submit payment details through the secure checkout page and should not send full card numbers, card security codes, or banking passwords by email. If a buyer has a product question, the safest information to include is the product name, quantity, delivery state, and the specific specification that needs to be reviewed.
Record accuracy
Order and support records are most useful when the customer provides the same email address used at checkout. If a customer contacts support from a different email address, additional information may be needed to locate the order and answer the question accurately.
Questions about privacy
If a customer has a question about a product inquiry, order communication, or information submitted through the website, the customer can contact IronYard Supplies by email. The request should describe the issue clearly and include the email address used for the inquiry or order so the record can be reviewed accurately.